Shipping policy
How Fast Will Your Order Arrive?
Processing: 1–2 business days
Orders placed on weekends or public holidays will be processed the next business day.
Delivery: 5–7 business days across India
Once shipped, your order will reach you within this timeframe (delivery times may vary based on location).
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Shipping Charges
We keep it simple:
- Free shipping on orders above ₹999
- Varies based on the pin code on orders below ₹999
That's it. No hidden fees.
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We Offer Cash on Delivery
Prefer to pay when your order arrives? No problem. COD is available on all orders on selected pin codes — because we trust you, and we want you to trust us too.
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Track Your Order
Once your order ships, you'll get a tracking link via SMS and email within 24 hours. You can follow your package every step of the way.
We believe in keeping you in the loop — if something changes, we'll let you know.
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Delays Happen
While we partner with reliable couriers, sometimes delays occur due to weather, traffic, or unexpected circumstances beyond our control. We're not responsible for these delays, but we will always keep you informed if something's not on track.
If your order seems delayed, reach out — we're here to help.
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Questions About Your Shipment?
Got a question about delivery, tracking, or anything else? Reach out at contactus@neerzaa.in — we're always here to help.
We want your order to arrive as beautifully as it was packed.